Customer Service

For queries and complaints concerning services provided by the WMA, please call our Customer Care Unit on *206-3000 during office hours (8.45 am – 4.00 pm) and Hotline *800-1300.

All queries and complaints are followed-up for action and feedback is conveyed to the customer the soonest possible.

*Members of the public are informed that calls may be recorded for security purposes.

Customer Service Complaint Form

  • Upload File (For more than 1 document, you must zip the files.)

  • Max. file size: 128 MB.